Guidance for moments that matter

Vanguard’s Financial Well-Being Service helps participants and sponsors navigate important financial decisions with confidence—across every stage of life.

When participants are facing key life moments—such as when they’re changing jobs, maxing out their savings, or retiring—they can benefit from personalized guidance.
74 %
of Americans seek guidance when dealing with financial decisions, crises, or life events.¹
Our Financial Well-Being Service delivers proactive engagement at key moments, helping participants move forward with:
Guidance tailored to the individual
Clarity around choices and tradeoffs
Progress that builds confidence over time

How we meet participants at key moments


Dina Caggiula
Head of Participant Client Experience,
Vanguard Workplace Solutions

Key aspects of the Financial Well-Being Service:

Vanguard also partners with you to deliver proactive financial well-being support during key plan-level events, aligning engagement strategies with your priorities and your participants’ needs.
Our Financial Well-Being Service is designed for flexibility and can support a wide range of plan-level events, including:
Onboarding and organizational change
Plan changes and service enhancements
Workforce shifts and targeted engagement

How the Financial Well-Being Service works:

Financial wellness that goes further

When participants receive coordinated financial well-being support, the impact can be meaningful. Participants using multiple financial wellness solutions, compared with those using none:²
13 x
higher median account balance
79 %
less likely to have an outstanding loan
3 x
more likely to retain their funds in a plan after termination

What can your plan data tell you?

Every plan is different. A custom checkup can help identify where more tailored support could make a difference.

¹ PwC’s 2023 Employee Financial Wellness Survey. PwC, 2023.

² Vanguard analysis of use of student debt services, health savings accounts, 529 education savings accounts, and competitive yield savings accounts among 3.9 million active participants and 11.2 million terminated participants from 1,411 active plans. The analysis compares participants who used two or more wellness solutions with participants who used zero. Data is as of July 31, 2025.